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Faculty, Staff, Students
Room: EV007.182
Phone ext.: 5713

Students, Staff
Room: H0964-00
Phone ext.: 4181


servicedesk@encs.concordia.ca

Service Desk

Updating Software Applications on an ENCS Analyst-Managed Computer

 

The analyst-managed computers in ENCS labs are modified twice a year, once in January, at the beginning of the Winter semester and once in September, for the beginning of the Fall term.

Any request for software must be submitted at least 8 weeks prior to the semester. Only full-time Faculty members can issue this type of request.

The lengthy advance notice is required in order to allow the Desktop Group, a sufficient amount of time, to verify that the requested software can work in a secure multiuser environment, and is compatible with all other installed applications. This process often requires extensive modification of configuration parameters.

Please do not assume that if an application is present one semester, it will also be available the following semester. A request still needs to be issued.

 


 
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