ENCS Home Administration Alumni Departments Research News & Events Jobs
Search Service Desk:
Advanced
Quick links
Contact the Service Desk


Faculty, Staff, Students
Room: EV007.182
Phone ext.: 5713

Students, Staff
Room: H0964-00
Phone ext.: 4181


servicedesk@encs.concordia.ca

Service Desk

FAQ Index
 
Miscellaneous
Miscellaneous
Why do I get the message "account expired" when I submit my
assignment through Electronic Assignment Submission ?

Login

[Modified Thursday, Oct 30th 2008 by steven]

If the users submit their assignment 15 minutes after they fill the username and password in Electronic Assignment Submission Form, they get the error message:

 --------------------------------
Your authentication as ENCS User Account holder expired.
Please go back to:

https://fis.encs.concordia.ca/eas/

form and reauthenticate yourself. Note that an authenticated session
is 15 minutes long"
--------------------------------

It does not say that their ENCS account expired but that their authentication as a ENCS account holder for the current http session has expired. It mentions how to reauthenticate themselves.

So you must use a browser that accepts internet cookies. Once you authenticate yourself as an ENCS User, you will have 15 minutes to submit your work. If you don’t submit in this time you will have to re-authenticate and the browser will start a new session in which you will again have 15 minutes before cookies expire.


 
If you have any comments about the website please Contact us

Copyright © 2005 Faculty of Engineering & Computer Science